Duke University Learning Experience Designer in Durham, North Carolina


Auto req ID:


Duke Entity:


Job Code:


Job Description:

Position Summary

The Learning Experience Designer (LED) plays a key role in the development and delivery of high quality learning experiences for Duke Learning Innovation’s online initiatives. Working closely with world-class Duke Faculty, subject matter authorities, and other staff, the LED would develop online learning experiences, consult on instructional design, and collaborate on innovative uses of education technology in the academic community.

Our Mission

We help Duke Students learn more, and enables more people to learn from Duke. We do this in several ways, including:

  • Support faculty in creating new approaches to student-centered and active learning.

  • Building the ecosystem of education technologies that support learning, and working with departments and faculty to curate tools for the needs and learning goals of programs and disciplines.

  • Developing online learning opportunities that offer flexibility to Duke Students, reach the extended community of alumni and prospective students, and extend Duke’s global impact.

  • Exploring leading edge projects, work with faculty to gather data from Duke’s learning platforms and publishing research, and seeking grants and sponsored R&D

  • Opportunities to build and pilot new technologies.

Our current activities are shown on our Year in Progress page.


  • Collaborates, consults, and assists with instructors’ plans for using online education in their teaching, including building educational content, instructional design approaches and learning assessments.

  • Designs prototypes or mockups of online learning experiences based on specified requirements and user-friendly design.

  • Tests learning experiences and provides feedback to instructors on how to improve the user experience.

  • Manages projects, coordinate efforts between the different roles of a production team, maintains timelines, and facilitates production workflows that help ensure instructional integrity through adherence to quality assurance standards and goals, gives project status updates to department leadership.

  • Works with instructors or other subject matter experts to design or edit learning content, including scripts, storyboards, or slides for video lessons, online assessments, assignment guides, discussion prompts, copywriting, etc.

  • Reviews and proofs content (copyright, videos, assignment instructions, assessments, etc.) for quality assurance.

  • Uploads the materials into a project’s learning platform, ensuring that the materials are functional and consistent with instructional design standard methodologies.

  • Monitor online forums in assigned online education projects, as well as help identify and resolve technical problems that occur while the project is active.

  • Provides support for project evaluation, including documenting standard methodologies, collecting and summarizing data about online learning activities, and building presentation materials about project outcomes.

  • Provides recommendations on how to solve or improve strategic, educational, and operational issues central to developing successful online learning strategies.

  • Performs other duties as assigned.


It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning and a commitment to diversity.


Required : BA/BS (preferably in design or a related field) with additional experience sufficient to effectively build, test and implement online education offerings (or an equivalent combination of relevant education and/or experience).


Required :

  • Two years of work experience relevant to the job (e.g., instructional design, user experience design, online education, education technology, etc.)

  • Excellent communication and customer service skills

  • Ability to apply technology within and outside the body of knowledge and specialty of this position

  • An ability to work effectively with university instructors

  • Detail oriented, highly organized and capable of running projects with minimal oversight

  • Ability to work independently and as a member of a team

Preferred :

  • Experience using design thinking in developing products or solutions

  • Knowledge of Coursera, Open edX, Sakai and/or other online course development tools

  • Proficient in MS Office, Google Documents, ScreenFlow or Camtasia

  • Experience with motion graphics or video production

  • Initiative in identifying and solving challenges and improving current processes

  • Experience working in higher education generally

Working Conditions

  • Normal office environment

  • Must be able to work in an environment in which exposure to materials containing dust and mold is possible

  • Occasional travel possible

These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Salary and Benefits

Salary dependent on qualifications and experience. Comprehensive benefits package includes 15 days of vacation, 13 holidays, 12 days sick leave; health, dental, disability and life insurance and support for professional development and training.


Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university's intellectual life, connecting people and ideas. The Libraries consist of the Perkins Library, Bostock Library, Rubenstein Rare Book and Manuscript Library, Lilly Library, and Music Library, and the library at the Duke Marine Laboratory in Beaufort. Duke's library holdings of 6.2 million volumes are among the largest of private universities in the United States.

Duke is a diverse community committed to the principles of excellence, fairness, and respect for all people. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. We believe that when we understand, celebrate, and tap into our uniqueness to creatively solve problems and address shared goals, our possibilities are limitless. Duke University Libraries value diversity of thought, perspective, experience, and background and are actively committed to a culture of inclusion and respect.

Duke offers a comprehensive benefit package which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at: http://www.hr.duke.edu/benefits/index.php .





Requisition Number:


Position Title:

Learning Experience Designer



Job Family Level:


Full Time / Part Time:


Regular / Temporary:


Department Name:


Minimum Qualifications:

Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.

Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department.


Work requires knowledge of computer-assisted instructional programsand materials normally acquired through a bachelors degree ineducational media, instructional design or a related field.


Work generally requires three years experience in instructionaldesign, instructional technology, multimedia technologies or a relatedarea to acquire the ability to design and implement technology orientededucational programs or computer-assisted instructional programs.A masters degree in educational media, instructional design or arelated field may be substituted for experience on a 1:1 basis.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE