Citrix Systems Inc. Product Design Researcher in United States

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!


Santa Clara


R9878 Product Design Researcher (Open)

Job Posting Title:

Product Design Researcher

Job Description:

We have an immediate need in our Santa Clara, CA office for a Product Design Researcher. This role will support multiple products at Citrix. You will have the opportunity to influence the design and direction of the products to meet customers’ needs.

We're looking for someone who has good foundational research skills and is continuously learning and working to grow into a well-rounded UX researcher.

We'd like to talk with folks who have a strong portfolio of previous work and who are meticulous, resourceful, creative, collaborative, and empathetic. You attack projects with a positive attitude and know when to reach out for help from your team.

You should be able to communicate clearly about your work and discuss how and why you proposed your specific research plan. Be excited, helpful, and comfortable giving and receiving critique.

Qualifications and Requirements:

Minimum 2 years of experience in product design research or user experience research roles.

Minimum of a Bachelor’s degree in a relevant field such as HCI or Psychology. A Master’s degree is highly preferred.

Shows a passion for understanding Citrix products, domains, and users.

Ability to lead independent research in an organized manner to build a deeper understanding of end-users; uses this learning to inform the team.

Willing to travel to conferences or customer sites to conduct research.

Understands the product development life cycle and timing the research to have maximum impact.

Eager to broaden skills and domain expertise.

Ability to present research in a clear, confident, professional, and cogent manner to diverse audiences.

Ability to explain rationale for research methodology and design recommendations to a broad audience.

Regularly communicates project status and shares research findings.

Shows the ability to work well with others.

Works closely and effectively with the other product design researchers, the broader product design team, Product Management, and Engineering.

Receives, weighs, and integrates diverse feedback from a multi-disciplinary team.

Able to work effectively in a fast-moving environment, juggle multiple projects, and prioritize work.


Functional Area:

UI/Human Factors Engineering

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Citrix (NASDAQ:CTXS) is leading the transition to software-defining the workplace, uniting virtualization, mobility management, networking and SaaS solutions to enable new ways for businesses and people to work better. Citrix solutions power business mobility through secure, mobile workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. With annual revenue in 2014 of $3.14 billion, Citrix solutions are in use at more than 330,000 organizations and by over 100 million users globally. Learn more at